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Betty M.

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1

1 Review by Betty

Solutionreach

  • Solutionreach

“Office Manager”
6/26/20

Been with Solution Reach for many years now. Seems as if they are not doing a very good job at all with their technical support. Refuse to call back or assist with difficult issues. A simple sync to our appointment software should not take over a week with no resolution to your issue. Paying for not even using the software. No company should be this bad even in a pandemic.

  • Comments (1)
  • 4.7K Views
Helpful  (4)
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Lea C. – Solutionreach Rep

Hi Betty, I'm so sorry that you haven't received the support you need at this time, and that's on us. We're committed to making changes to be better for you and your patients. I'd love to have someone reach out to make sure that things are working properly for you. Could you send an email to community@solutionreach.com with your practice name and phone number?

Betty Has Earned 4 Votes

Betty M.'s review of Solutionreach earned 4 Very Helpful votes

Betty Has Received 1 Thank You

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Renata G. thanked you for your review of Solutionreach

“I am trying to decide whether to sign up with this company, and already noticed a problem with their sales stuff.”

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