This company isn't even worth one star. I ordered Oct 18 and have been told four times my order was coming. Then told it would be sent when backordered items came in. So four phone calls and each one a representative lying. I purchased items for birthday, order didn't make it. Ordered for Thanksgiving... getting close so doubt it makes it either. The wrapping paper will no doubt have to be used next year. Thank goodness I didn't order anything personalized, that would really throw them into a tizzy. It is sad because this company at one time was a good company. Now it has become a total joke. Save yourself disappointment and aggravation and order from someone else.