Had ordered a plant, they charged Rs 1500 for the same. The quality of plant was too bad, you can call it trash and also the cheap plastic pot was broken. Sent picture to them straight away, for which they said as it is natural product they started advising to put it in sunlight and all, requested them for replacement product or to provide credit but they would just offer discount on next purchase. No solution for what rubbish item was sent. I even questioned if they have anything like quality audit before the items were delivered, for which got no response. They can keep their discount as i am never ordering from such cheat people.
Dear Customer,
We are really sorry for the inconvenience caused to you. Please share your order number so that we can look into it.
Flowerly yours,
Team Ferns N Petals