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Recurring complaint... I purchased a book and I got the confirmation email. I tried to log into my account to track the shipment, but login attempts failed. I requested a password reset but received no email. I managed to track the package with a USPS tracking number from the confirmation email. Status was "Shipment Received, Package Acceptance Pending" and it listed my post office. I emailed customer service and was given a new delivery date. After three weeks and two delivery dates passed, I called my post office and was told the package was from a third party shipper and they haven't received the package yet. I eventually received a full refund, but I'd rather have the book which still hasn't come.
Tip for consumers:
Use a better known vendor even if it costs more.
Products used:
Book, but still not received after three weeks.
Bill B.'s review of Discover Books, LLC earned a Very Helpful vote
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Empty.
Tracking shows that my month-old orders haven't left Toledo. USPS still awaits them. I wonder if...
Quite sure they never had the book that was advertised and never intended to ship it to me....
