I could not figure out how to work the QuickBooks online as that entire program is very challenging for someone like me. They whipped my books into shape in a quick period of time. I have since kept them on to monitor and make adjustments to anything I mess up or don't know how to do and they keep everything up to date. It saves me a ton of time not having to figure out how to become a bookkeeper. We have monthly meeting s to answer questions and they send me end of month reports of corporate review. They stay on top of stuff daily unless I slow them down not responding timely. They bill by the hour and seem to have been accurate and fair each month when I review there hours and statement charges. For me it has worked out very nicely to have pro bookkeepers over seeing the books. I have 2 companies and they do the books for both, I am pleased and look at them as part of my overall organization and Team.