2 of about 5 rides with Uber left me furious. At times poor (no?) English, stubbornly refused to accept that we were travelling in the wrong direction. Another refused to slow down and meet at the agreed address, so that my 93 yr old mother, who has problems even with a walker, could get into the car, even after seeing/TALKING to me ("noh"). Traveled further down the road and stubbornly refused to move back. Then left without us and has the insolence to charge a cancellation fee. We had to call a professional cab company. Still really pissed off.