Hairproductspro is the most accommodating online beauty retailer I've shopped. I bought a professional flat iron from hairproductspro.com and I didn't like. I return it before the 30-day return policy without any issues. I finally decided on buying the Karmin G3 Salon Pro flat iron. I used it for about a year when it stopped working. hairproductspro.com sent me a replacement immediately. I can't find this service anywhere online! Thank you HairProductsPro.