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My small claims court filing was rejected by the court in which it was filed citing they were not originals. I get it - courts often appear to be looking for reasons to reject filings. I returned the signed originals to Courtlinked exactly as requested. I have to assume that Courtlinked filed copies and not the originals since the only thing I gave them were original signed documents and the court rejected them as copies. Aside from the error, when I contacted Courtlinked to help resolve, they immediately and rudely responded that I must have done something wrong and I need to contact the court to resolve it. They even sugested that I somehow had not applied an original signature? I'm not even sure how that's possible, but their communication was confrontational and clear that they were not about to help me resolve. Their approach to customer service is "the customer is always wrong"
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I had initially used this service to file for small claims court. They advertised as...
I have nothing good to say about this courtlinked.com, avoid at all costs. I would rather not go...
As a business, we have the right to respond.
Mr. Williams Rhodes (Southlake, Texas) received a rejection because the courthouse clerk has indicated that his signatures are not originals or cannot be verified as originals. This has nothing to do with our services.
Our emails are prompt, professional and will no tolerate any rude email remarks about the quality of our services. We receive cases from Jefferson County, Colorado weekly without any issue. Our instructions were very clear to sign the HIGHLIGHTED pages and return the originals for filing. We do not make any mistakes; if a mistake is made the case will be refunded in full.
Mr. Rhodes could have simply resigned and returned the materials for reprocessing, but has threaten to use meritless reviews against us to obtain a refund on completed research, work and materials received.
A matter of resigning and re-submission of a case does not constitute a negative review or refund on a legal process that has been conducted correctly.