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I attempted to order a textbook through bigger books as it was the cheapest price. I paid for expedited shipping so I could receive the book in time. However, they decided to cancel the order and not send some sort of email or notice informing me that they canceled the order. No reason was given, just simply a cancellation. I only figured it out after I was wondering where my book was. I received a confirmation email saying they will send an email when it was shipped. I had to thoroughly dig to find out it was cancelled. I would never buy from this site even if their textbook was half the price of the next cheapest one.
* BiggerBooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
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Disappointed that I was given no warning the title would be out of stock and I'd have to wait for...
Order canceled, no notification, had to check on status much later to find out. BiggerBooks...
