I purchased from this website two dresses and they both looked amazing. They came wrapped up in a lavender smelly wrap paper. I also contacted them because I lost my tracking number and they got back to me within an hour with the right tracking number. Dani, their customer service manager was amazing, she guided me through the whole process and was very responsive. All in all I had a great purchasing experience with this site and I will be shopping here again. It's my newest fashion obsession.