We are an auction house, we have used the Invaluable Auction platform site to sell our auction items on two occasions. We collect all the proceeds from the auction sale and ship the items. Invaluable provides the platform and a huge number of bidders to our auction but Invaluable is in no way responsible for what is sold, that it is shipped or guaranteed to be authentic, that is the auction company selling and describing their items and collecting the money responsibility. Perhaps Invaluables failure, if any, is that auction companies using their platform are not vetted properly.