I made the payment online and even spoke to someone after I did. But never received a confirmation email and the person I spoke to told me it would take 3 days to process. Next thing I know I received a letter from a bill collector saying that I owe the balance. I checked my bank and it showed the transaction was done. I just cant believe those people would send my name to bill collector after getting my money. Now I have to send them my personal bank statement proven I made the payment. I hope I never have to deal with those people anymore