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I ordered my bumper Sep 22,2023 paid $1900 and still do not have it. This is what they send me on Nov 24,2023 after waiting more then 2 months.
"Just wanted to update you. I've looked into your order and reached out to our manufacturer. They said your bumper is not yet ready for shipment. They're aiming to estimated ship your order by next week. I'll keep an eye on it for you and email the tracking details once it's ready."
This is the email they sent me today (Jan 11,2024) after I called them.
"Thank you for reaching out and leaving a voicemail regarding the status of your order. I appreciate your patience. I've been closely monitoring your order and have reached out to our manufacturer for an update. They mentioned that your bumper is still in the process of being built, and they are aiming to complete it estimated by the end of this month. Please note that additional days will be required for shipping once the bumper is ready."
I am still waiting another MONTH they I get to wait on shipping. They already took one of my reviews down from THEIR website, So I will be sharing this one everywhere I can...
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Ordered a bumper 2 months ago, and as of today still no bumper. When we have contacted the...
I ordered a bumper on the 30th of January and as of the 12th of February the Service Rep said he...
Bobby,
Thank you for your feedback.
As you requested, we are currently in the process of canceling your order and initiating a full refund. We understand your concerns and sincerely apologize for any inconvenience caused by the delay in delivering your order.
It's important to note that manufacturing lead times are sometimes beyond our control, and while we strive to provide accurate estimates, unforeseen circumstances can impact the production timeline. We appreciate your understanding and patience in this matter.
Once the cancellation process is completed, you will receive a confirmation email, and the refund will be issued promptly. If you have any further questions or if there's anything else we can assist you with, please feel free to reach out.
We value your business and apologize for any inconvenience this situation may have caused. Thank you for your understanding.
Thank you,
BUMPERONLY