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So I was following a lady who rented a trailer from uhaul. It came off the hitch. I stopped and reinstalled the trailer correctly. The regional manager came by and was like oh don't worry about it we will give you this one for free. I was so missed at him. The lady didn't want to take the trailer because she had to go to west Virginia with it. Please explain why uhaul let's this happen. I asked her if they hooked it up she said yep. Come on guys do better
Tip for consumers:
Safety is most important. What if she was going down a mountain in west Virginia
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I had an horrible experience with U-Haul … From the time my reservation got changed to dealing...
