I ordered some gift cards one month ago and still not received. I tried to sign-in that not works. Called them, just answering machine. But still they are sending emails everyday about their F**** sale. After all the emails, finally l received the e-card.
Dear Bob,
We apologize for the inconvenience and delay. Please email support@shop.ca with subject line SiteJabber and your order number and an agent will be right with you to resolve this ASAP!
Regards,
SHOP