Month after month my subscription payments via Pesapal to JTL are not registered. Often my internet service gets disconnected for non-payment, when actually it is just that Pesapal haven't forwarded that payment and JTL have to chase them for it. I have encouraged JTL to stop using Pesapal.
Greetings Bob,
We appreciate your feedback, Apologies for the previous experience. Kindly share details of your latest payments on email helpdesk@pesapal.com to enable us check further and address the issue accordingly.
Thank you.