Couldn't disagree more with the experience of the negative review above. I started visiting this site about 2001 when I found a need to set up a network, something about which I had no knowledge. I had stumbled through computers from the time of the Osborne's in the early 80's, and knew enough only to get by. After gleaning knowledge while lurking, I registered and have been a member since the early 2000's. I've never failed to get answers to questions for setting up Windows based computers, in most all instances within 24 hours, and in many cases almost immediately. As with any forum with very knowledgeable people, there are disagreements for methodology but I feel best solutions are always available. Most of that staff seem to be in the business of either building or maintaining computers and networks. In all the time I've been on that site, though having a few disagreements, there has never been a time when the best solution wasn't reached, and in one particular case I remember a moderator disagreeing violently about dual booting two operating systems. I did find a solution off the site and upon posting the solution, that moderator apologized after realizing you could do what he said couldn't be done. The guy operated a medium sized business building computers. Normally one particular moderator has always given me a prompt and concise answer to questions, and solutions to virtually every problem I've had through the years. Since I joined I started assembling my own computers and I now do a pretty fair job of maintaining a small network with about 6 clients, all through knowledge gleaned from this site. I can't speak more highly of ANY other site. I've been a moderator on two or three sites for other interests, know and see the problems on those sites and see the issues arise from the many wannabe 'experts' with big egos. I think this site is the best staffed, most knowledgeable site I've ever followed.