Bob W.

As an employee of a NHL team, I've seen countless jerseys be produced in-house for customers whether it's during games or just customer orders via online. Seeing the (cough) "quality" of these jerseys makes me appreciate ours all the more. We do jerseys with heat pressed name and numbers (industry standard lettering) and offer stitching for those who want a little extra durability. The jersey I received from these guys was a standard Fanatics women's jersey but instead of name/number lettering done via heat press, it was the equivalent of iron-on patching. This should be embarrassing not only to these guys as an official linked source of retail product to NHL teams but to the NHL itself for letting such amateur product represent their brand. They take a perfectly good jersey and make it look like the ones you order from overseas for $50-$60. Unbelievable.
Some advice - if you absolutely must have/want a jersey from them, order a blank jersey and then have a local embroiderer order the proper name/number kit from a vendor that handles professional team accounts (Silver Crystal is a good example of this). DO NOT let these guys ruin your jersey like they did to the one I purchased. Honestly, I'd give them ZERO stars if the option were available.