10/20/23 Update- MSR Quick response time once again, this was for an electrical repair ticket. Ryan from Ramtech has an excellent work ethic & job well done!
9/27/23 Update - Juan Medina repair 100% 5 star review!
8/10/23 update - 1st Maint/repair call: MS Renewal extremely quick turnaround/response time since entering ticket - Juan was so knowledgeable, friendly and went above and beyond! TYVM Juan!
My entire process, from application to move in day went smoothly! I especially want to thank Breana Matviak - Ft Myers Leasing Agent for always being available-so pleasant and helpful during this entire process. Also, Ian Dowdy - FM Leasing agent, helped as well, especially on closing day saved the day! I had the moving truck at the house and an Internet Installer on the way, but the home access code didn't work because of my error. I didn't pay the correct final payment (Renters - don't forget to also pay prorated days and/or rental insurance payments!) Ian & the Residence team followed through, and I received the Welcome email and code quickly. * I will add another review with the repair process when needed as well. TY MSR!
Location: Fort Myers
Hello Bonnie,
We are happy to see that you've enjoyed your experience with us. We work hard to provide the best possible care for our residents!
If you have any future questions, please don't hesitate to contact us at residentcareteam@msrenewal.com.
Kristhel
Resident Advocate at Main Street Renewal