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I have purchased many pieces from JTV & returned all but one Item. All are cultured/manufactured fakes from China. No true metals or gems. You cannot wear their items only for show. High maintance junk!
Tip for consumers:
No!!
Products used:
A ring which was Rodium & dishsoap discolored it & deterated the metal. Anyone can buy better quality for less at Target.
Linda B.'s review of JTV earned 7 Very Helpful votes
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Hello Linda, we thank you for providing your review. We work hard to make sure that the products we send out are ones we can be proud of, and that our customers love. Much of the jewelry manufactured throughout the industry is finished in China, Thailand, India and other locations around the world that specialize in the skilled labor required to produce beautiful jewelry. No matter where manufactured, you can rest assured that we hold our suppliers to the same strict standards so that we can bring our customers gorgeous jewelry at excellent prices. We are sorry to hear that you were not pleased with your purchases. 100% Customer satisfaction is always our goal and we would love for you to give us another opportunity to exceed your expectations. Please contact us at 800-619-3000 or by email at customercare@jtv.com. We do respond back to emails, but it does take up to 24-48 hours for us to get back to you. Please provide an Order Number, or phone number associated with your account so that we can review this. We hope that we can make this right for you, and we do apologize again about your experience.