Do not buy any tickets from Seat Geek. They have absolutely no refund process in place like other third party searchable vendors (i. E. Orbitz). If you make a mistake or buy a ticket that you meant not to buy based off of MISLEADING INFORMATION showing INCORRECT NUMBER OF TICKETS at a certain price- they will do nothing for you. They will tell you to contact the vendor they got the ticket from and guess what the vendor has no customer service either. I called both parties multiple times and neither will help you. The other vendor they got the ticket from has no customer service line and a full voicemail that means you can't even leave a message. UNBELIEVABLY HORRIBLE CUSTOMER SERVICE seat geek. Very unprofessional. Take notes from your counterparts like Orbitz. I WILL NEVER BUY TICKETS FROM YOU AGAIN.
Hi Brad,
Thanks for taking the time to write this review of SeatGeek and share your experience.
We're so sorry to hear about this. Please give our support team a call or write us a quick note. Our support team is standing by and ready to assist!
All our best,
SeatGeek
E-Mail: Hi@SeatGeek.com
Phone: (888) 506-4101
https://seatgeek.com/support