My name is Taryn and I handle the public relations for ATGStores.com. I wanted to apologize for your negative experience with us and for any delay in the shipping of your order. I am also sorry for the way in which you were treated by our customer service. That is not something that we are happy to hear about and we take that to heart.
I wanted to discuss with you in detail the steps and reasoning for having been unable to cancel your order as well as answer any questions you may have and make sure that you are taken care of. Please email me at pr@atgstores.com and we can move forward from there.
I appreciate your review as we take each one into consideration moving forward to improve our practices.
Best,
Taryn
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Hi Branden,
My name is Taryn and I handle the public relations for ATGStores.com. I wanted to apologize for your negative experience with us and for any delay in the shipping of your order. I am also sorry for the way in which you were treated by our customer service. That is not something that we are happy to hear about and we take that to heart.
I wanted to discuss with you in detail the steps and reasoning for having been unable to cancel your order as well as answer any questions you may have and make sure that you are taken care of. Please email me at pr@atgstores.com and we can move forward from there.
I appreciate your review as we take each one into consideration moving forward to improve our practices.
Best,
Taryn