I always use Expedia for my travel plans, work or play. I made a reservation in Palm Springs. After I made the reservations I saw a cheaper price on the same hotel for the same dates. I contacted Expedia via email. I pointed out the price difference. Well to my great surprise they very quickly took care of it and credited me the diffenence. No excuses no hassles. They KEPT their word, with no loopholes. Thank you Expedia!