A Yelp sales agent "Business Success Manager" or whatever cold called me while I was driving, kept me on the line by promising me sales/leads that same night and that she was "personally invested" in my business because it's woman-owned and that she'd love to keep in touch...then I never heard from her again. She made me stop and download the app, told me I wouldn't be charged because I had a $300 ad credit, and then made me add my credit card info anyway. It's like a scammer they lure you in so hard you can't hang up. I could have caused an accident on the road I told her to call back but this b*tch only cared about her commission. I've lost almost $200 since they rejected my refund request. Do not trust Yelp.