I ordered during Covid-19 two kits for me and my girls to make. One was lip balm and one was bath bombs kit. The lip balm one was great and so the next day we started the bath bomb one. Well did every step until adding if sha butter and the Shea butter was not there! I sent an email and this company sent me a WHOLE NEW KIT! My kids are excited and I am excited to do this again. THANK YOU SO MUCH make your own, your kindness will not be overlooked!