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Jess B.

Contributor Level

Total Points
81

1 Review by Jess

  • Luxe VVS Jewelers

10/12/23
Verified purchase

I wish I could give this place negative stars. I purchased a ring for my wife and was provided a 20-40 day timeline for shipping. September 14th came I contacted Brandon and asked him if the ring was going to be shipped out, if so I would like to purchase the band with the ring. He wrote back stating yes it would be sent out and he would send a link to buy the band. I emailed Brandon for about another week asking for the status of the ring with zero response. It wasn't till I called him a fraud and threatened to report him to the FTC and state AG that he replied back to my email. He wrote back that he was not a fraud and that he had refunded my money. I waited a week for the money to be posted to my card. Here I am almost a couple weeks later with still no refund. Do not fall victim to his bogus refund email. I have now filed a claim with my bank and have to wait even longer to get my money back.

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