I received my first order from Byourbed and when I took the comforter out and put it on my bed I noticed a stain. Upon further inspection I found 2 more stains. Right away I took pics and sent it to them. Their response was that I can either keep the comforter and try and wash out the stains myself (which I find utterly disgusting that they would even suggest that when I obviously got a pre used comforter that was most likely returned to them) and they would give me a whopping 15% off. Or I could return it and get another one. I told them I needed another one and asked them if I would get something for off for the inconvenience and they told me no, I would only get it if I kept the dirty one. Now I have to wait again for UPS to pick it up and for them to receive it, and then they will ship me out another (hopefully clean) comforter. I have ordered many bedding items online and never have been sent something dirty. So please inspect your product when you receive it. I do not trust this company and have never not been offered a discount when I've received a defective product.(stains are much more pronounced in person). Buyer beware!