My husband ordered a personalized pin map for our anniversary, and paid extra for expedited shipping and we didn't receive the order until two weeks later (we were supposed to get it within five days). The product is absolutely $#*! - I could make it myself and actually spell it correctly (who the hell mispells California?!). The font is completely different from what they showed on the website, the spacing looks like a three year old did it, and the wood got SO warped it barely stands up! When we went to their site to get a refund, the only thing they could "refund" was the shipping fee but ONLY for store credit. I'm sorry, but that is RIDICULOUS. I attempted to post a review of the product with photos, but they didn't allow any photos to be posted, let alone anything longer than 100 characters. The grammar is $#*! on the site too - very sketchy and I can't believe my husband got roped into it.
The product was supposed to be for my first wedding anniversary and this company fell straight through. Do NOT order from them, even if you think they have great prices.