This is now my 2nd shower head set up from them. They are nice, but not as nice as they make them out to be. The little holes that the water comes out of always seem to shoot out in various directions. It is rather irritating. I thought my original one was just in need of replacement because I've had it for awhile, so I upgraded to the two head unit and they both spray in multiple directions and of course one sprays straight up at my ceiling and another sprays right directly at my shower door, so when I open it, water goes straight out of my tub. The other billion holes are fine. This just seems like an issue that needs to be resolved.