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Brent W.

Contributor Level

Total Points
84

1 Review by Brent

  • Rejuvenation

8/5/23

Incorrect product sent four times due to incorrect SKU number on their end. Declined to offer expedited shipping after six-week delay in this process. Spoke to multiple customer service reps who were clear on how to resolve issue but did not get me the correct product three times. Phone disconnected in multi-hour resolution attempts with customer service. Rejuvenation has a short-sighted service recovery process and for their high-end products this will do damage to their brand.

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Quality

Brent Has Earned 4 Votes

Brent W.'s review of Rejuvenation earned 4 Very Helpful votes

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