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The fact that I have to bid against people who have a seemingly infinite number of bids to spend as the purchase their monthly limits. I can't compete, especially against the more prized auctions, with those who have to have a source of funding, buying and reselling on eBay, etc. I even know personally of stores that sell the products auctioned on DealDash.
Yes I have complained but get the same response.
DealDash wouldn't be in business if it were not for this grand deception.
In reflecting, my first exposure to DealDash would give a great example of how they operated. And I would understand that all the very nice-sounding people in customer help were just that. They did take my advice on their commercials, which is what attracted me to the website. I filed a complaint with the FTC. Emailed and spoke with the friendly people telling them their commercials where false and misleading. (Are you tracking with me?) Their commercials would say something like - I bought this on DealDash for ten dollars and it cost $100. There was no mention of what the bids cost that you have to purchase to bid on auctions. That, especially to new people can be a substantial amount. You will notice NOW a small written disclaimer at the bottom of their ads.
My biggest complaint, and why I rarely am on their website anymore, is the disparity between old-timers and new-timers and the number of bids the old-timers keep throwing down. I took notes of the bidders to assist me. What I found out was there were people who had been on the site for years. They bid for numerous items throughout the day, every day. I knew how I had to covet my bids and what I saw was a never-ending supply from old-timers. I complained many times and was always told by the nice people that they would forward it up to the decision-makers. I would go to eBay and see many of the items from their website on sale. I explained to them that people with so many bids were either independently wealthy or they had enormous amounts of free bids that I didn't come close to having OR they were being funded by their purchases and resale of items.
The quality of their products is remarkably good. That is what keeps me coming back to look for stuff. I was able to buy a robot mop for $40 plus bids for our church as we look to use these machines to replace paying people to clean the church's floors. Again it needs to be repeated - their products are remarkable.
Have I ever heard from the higher up people or have they addressed my complaints? Crickets.
Hi Brett, thank you for taking the time to share with us your thoughts on DealDash. I'm happy to hear of your comments regarding the quality of our items, it is much appreciated! In regards to the old timers, we do have users who are more active on DealDash, we like to believe it's because they are truly enjoying their DealDash experience! If you would like to speak to one of the higher ups, kindly let us know and we will try our best to make it happen!
Brett B.'s review of DealDash earned 9 Very Helpful votes
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Hi Brett, we're truly sorry to hear about your frustration and we appreciate you sharing your concerns with us. We understand that bidding against others with more bids can be challenging. We hold all our users to the same monthly limitations and strive to maintain a fair and enjoyable environment for everyone. We would love to assist you further and help improve your experience. Our customer service team is always available to at support@dealdash.com. We have always prioritized transparency and honesty in our operations and appreciate customers like you who shares their honest feedback with us. Thank you again for your review and looking forward to hearing from you!