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I've sent two emails. I've tried to call over a week's period...the outgoing message says the usual--that I'm calling outside of business hours, or that all of their staff is busy taking other calls. I'm told to leave a message or send email. I'm assured I'll get a call back within a day—hasn't happened yet. Even worse, their voicemail box is full and cannot receive calls.
Tip for consumers:
It's egregious not to reply to polite inquiries. As as mark of my frustration and anger I'm taking the time to make a public statement about poor customer relations.
Products used:
Never bought from the company...I kept asking for product information.
Brian D.'s review of WineStuff earned a Very Helpful vote
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