No customer service, and quality went down hill big time, bought something on January 14 said it shipped on the 15th still has not moved only a label was created almost 10 days now Fed Ex still has not picked it up, emailed them a few times already and really get no answers, it's sad all the money I spent with Ralph Lauren I will never use this website again rather go through eBay.
Brian,
We are sorry to hear that you have not received your order just yet and know that this can be frustrating. We have sent a follow-up email to your email listed on this order and would like to discuss this matter a bit further. We look forward to speaking with you soon.
-Ciarra.