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For the fifth time Zara UK online did nothing about my complaint (either the manager was too busy to talk to me or return 'phone call as promised not made). It is without doubt the worst customer service I have ever experienced. Treating customers like this is a disgrace and brings your company into disrepute. I will not shop with Zara again and would advise nobody else to do so.
Brian H.'s review of Zara earned a Very Helpful vote
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