I ordered a Lenovo monitor for my Fiance for Christmas. With the shipping issues going on in our country I ordered the product in November to make sure it was here in time for Christmas. Rhis was a Suprise for her and she wanted a 2nd monitor for her laptop. Right after Christmas it was realized that this particular monitor was not compatible for what she needed. I contacted the returns department and explained what was going on. They did not care and basically said we can not return the product. Very disappointed.