- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Amish Outlet Store service has literally the worst service that I've ever encountered. They called in the morning to inform me that they were ready to deliver my furniture the next day. No lead time to arrange for the disposal of the furniture that was set to be replaced. I called up Goodwill who were happy to come and get it that day. That night the delivery service calls to tell me that there's no room on the truck for my furniture! It'll be another week before they can make delivery. So now I have no furniture for a week and this is a business I'm running. When they finally are ready to ship I get a call from the manager, Mike, that the custom coffee table I ordered was made to the wrong size but the rest of the order is fine and will be delivered in a few days. That goes smoothly and the furniture is to spec.It's been two months since then and I'm still waiting for the coffee table. Mike tells me it's been ready to deliver for the last two weeks+ but apparently Mike can't get the delivery people to set a date to deliver it. So 5 months since I originally placed the order and I still don't have all my furniture. Like I said, worst company I've ever dealt with.
Brian N.'s review of Amish Outlet Store earned 18 Very Helpful votes
Brian hasn’t received any thanks yous.
Brian doesn’t have any fans yet.
Brian isn’t following anybody yet.
Empty.
So far, it's been quiet exasperating! Just trying to figure out how to get a quote! I think I've...
The customer ordered a custom sized coffee table as part of their order. When it arrived in our warehouse we found it was not the dimensions ordered so it had to be rebuilt. The remainder of the order was picked up by a sub-contracted delivery company for delivery. Custom orders typically take 10-12 weeks to build. We were able to have the replacement coffee table built in 6 weeks and released to the same delivery company for delivery. The timing issue for both deliveries was the direct result of the delivery company we were using for this area. Since this issue occurred, we will no longer be using this company.