Brianna B.

Horrible customer service! Use another site. - After placing my stroller order the billing department attempted to contact me via email. After 3 days of no response the cancelled my order. When I called to see where my order was they told me it had been cancelled. I asked why the made no attempt to contact me via the phone number I gave on the order form and was told they have to many orders to deal with to make a phone call. Sounds like someone needs to hire more employees. Being in need of my stroller in a certain time frame I asked if the could overnight ship my order to me at their expense. I was told that they absolutly could not do that. So against my better judgment I replaced my order and sucked it up to wait another 5 days. That 5 days has passed and I still don't have my stroller. I find it hard to believe that a company with such horrible service can stay in business. STAY AWAY FROM JOGGINGSTROLLER.COM