I tried cancelling my subscription and got blamed for not doing it properly. I was charged almost $40 because I thought it had been successfully cancelled. Then the package was sent to the wrong address (my old address) because I never knew it was going to be sent in the first place since I though my subscription had been cancelled. It was either stolen or never delivered in the first place. I have been asking for months for a refund and they won't give it to me. I finally agreed to store credit. Turns out that doesn't include shipping + handling which is another $13! This is such a scam it's insane. I just want my money back!