Seriously the worst printing service I have ever used. The B&W image I sent them was stripped of all its details, it looked like a bad xerox... a BAD xerox, because B&W copy machines produce more details than this joke print. Highlights and light greys were all washed out white, medium greys were crushed to solid black. The canvas had a diagonal crease across the middle, and the bottom of the photo has scan lines that look like the printer was running out of ink. Total garbage from print to mount. I don't understand how this was sent out. Customer service hung up on me during my 5 attempts to get a refund. I am seriously in awe of how bad this company is.