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Order for flower arrangement was placed 02/11/24 for delivery 02/15/24. Somewhat irritated by additional $24.95 service charge plus $9.99 delivery fee (later waived) plus sales tax, not apparent till check out (delivery fee was promoted as FREE DELIVERY). This increased the price $59.99 to $89.61 (50%, even with free delivery!)
Email notification 02/15/24, some items (basket and plants as depicted) not available, to be replaced with equivalent or greater value. 4 day delay in notification, but accepted. Another email on 02/16/24, cannot deliver as ordered, please call. Not willing to call and spend waiting time on automated call centre, asked for full refund. Confirmation received promptly, now waiting to see how long refund takes. Very very disappointed, as flowers were for daughter's birthday. She just recently moved to WI from Australia. AvaFlowers spoilt it for both of us. Will never use again or recommend.
Tip for consumers:
first time user Ava's Flowers. Very disappointing experience. Will not use again or recommend
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They advertise as a local delivery florist in your specific area. They are not local florist....
I've never seen such a disgusting and incompetent vendor for flowers. I ordered an arrangement...
