Brittany F.

I ordered shoes on Tuesday. They notified me they'd be delivered Thursday didn't give me any instructions aside from shipping date. The package apparently "attempted to ship" but required a signature and I was at work being that it's Thursday and I work banker hours. I put a sign up and signed the slip to deliver the package and the shipping company held my package but won't attempt to deliver it again. Don't bother calling they'll have you on hold for over an hour and not answer. They don't reply to emails and the shipping company they use, OnTrac is rude as hell. They don't even try to redeliver but won't let you pick up your package? How does that work? Don't order from shoe palace.I'm trying to call again before I dispute the charge but I've been on hold for 26 minutes already no reply nothing. I've been sending emails since Thursday.