Brittany G.

My kids love adapted mind and it's an awesome learning website if this was just based on that i would give 5 stars but it's not.
My problem is I had to transfer money to make a payment when the card declined but it wasn't updating so I called customer service and customer service said they can't use the same card more than once and i have to put a new card on the account.
The customer service rep said they can't recharge the account with the same card which makes no sense to me, if i had to use a different card everytime i had to pay wouldn't they not be able to have the card saved to the account.
Adapted mind needs new customer service employees or find out why they sound like they don't want to be there because they aren't giving good customer service.