Brittany J.

I purchased a $140 gift card. I open it and one of the numbers are scratched off so o can't activate it. I call and they start the process to "fix the issue" and tell me that means a process of sending me a replacement card that will reach within 30 days was the option. I told them that was ridiculous and took it back to the store. They told me there was nothing they could do because a dispute with the card was initiated. The manager of the store told me that I would still be able to use the card, though. She told me that card was activated and ready to use. Ie kept getting declined when I tried to use it. I finally had to call back the company and get another card issued and asked if it could be rushed. No answer. I received the card today and it's only for the orbital balance of $130. Inconvenient, false information, and a waste of time. This company couldn't even offer a $10 gift card for the trouble? This is the worst company and their customer service is horrible. I will never buy from them again and everyone else should save their money too.