I just ordered my dress from them and was extremely iffy about them. My personal experience with them was great. They are fast at replying and give you helpful answers. Do keep in mind to order your dress at least a whole month before you marry. They need time to make the dress and ship it to you. They ship through DHL and they have fast shipping option too. What you buy is what you get and sizes are custom to fit your body.
Dear Brittany M.
Hope you have a nice day. We received your complaint and we are really sorry to bring you all the unhappy experience. We are sorry we do not reply your email in time due to a recent holiday. We will help cancel your order and issue a full refund. Please check your email and if you have any further question, please feel free to contact us again.
Thank you for your cooperation in advance. Hope to hear from you soon.