I put my order in on 2-20-2012. I have never received a tracking or shipping number, although I have called and e-mailed (every e-mail address I could find on their page) numerous times. I have been charged on my credit card though! I have threatened in my e-mails to call the credit card company and tell them about the fraudulant charges, but this also has done no good! I will be calling my credit card company tonight and who-ever else I must call inorder to get my money back-since I am obviously not going to get the products I ordered(over $30 worth)!