I have seen a lot of negative reviews, but don't believe them! I haven't had experience on the website, but I have shopped at the store in Blue Springs, MO and they are awesome! They are so friendly and helpful and go out of their way to make your experience a positive one! They offer very affordable dresses as well as the higher name brand dresses. I took my daughter and a group of her friends there for their Homecoming dresses and they all came out with beautiful selections. I would recommend this store to anyone!