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I was on Badoo and saw that I could chat with a girl right away if I sent her a gift. "Ok, I'll try it," I thought. So I clicked on get credits and it immediately gave me 500 credits because I had already put in my payment details at a previous date.
I saw no screen nor any option nor any notification for an automatic top up.
I sent three gifts and dropped to 200 credits upon which I was charged immediately for another 500.
WTF?
So I contacted Help immediately and told them of the error, lack of notification and they brushed me off and pointed to their policies.
Total scam tactics. Totally unethical.
Bruno W.'s review of Badoo earned 6 Very Helpful votes
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Hi Bruno!
I'm very sorry to hear about your experience with us. Since you linked your payment details to your profile when purchasing a service in the past, you were able to make purchases with our one-click method. This is designed to make purchases more convenient to the user. If you would like to prevent this from happening again, please ensure you unlink your payment details from your account.
Also, unfortunately, you were charged automatically because you chose the option 'Top-up my Badoo Credits automatically when the balance falls below 200 credits' when you purchased Badoo Credits. This feature is optional and you can turn it off anytime. We can confirm that your Auto Top-up is now deactivated and you will not be automatically charged again.
Please do not hesitate to send us a private message if there's anything else we can do for you!