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Booked a car in arizona for vacation. Good price,, but that is where the positive ends. We arrive in phoenix and find out there terminal is not located at airport. We walked for about a mile to get to place where there shuttle is suppose to pick us up. Others waiting as well,,, no show for hours,,,, it took me1 hour to finaly get a hold of someone. They said no more shuttles are running and they did not know why. I told them i would take a uber or lyft to where car is located. They said it was all closed down,,,,, told me to rent from someone else and wont refund my money becasue i did not cancel with a 48 hour notice,,, still have me money
Have been trying to get my washer fixed for 4 months. They keep coming out and try and diagnious issue and order more parts and ndifferent person co
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Booked a rental through them for a van at Orlando airport. When we arrived the rental company, AZ...
Never do business with them, I was a victim of their cheating scam. Read their bad reviews all...
Hello Bryan,
Thank you for your feedback. We are currently receiving a large volume of requests, so it takes longer than normal to process them. Our apologies for that. As for your request, it is stated in the T&C you agreed to when you made a booking, that the refund cannot be made if your case has been classified as no-show. Should you have any questions, please contact our Customer Support Team at support@bookinggroup.com.