B S.

It takes this company 10 to 14 business days for a return to be processed and refunded. Unacceptable. No return actually takes that long to execute, they just want to hang on to your money as long as possible. My return has been there over a week already. I called to ask them to expedite my return and refund and they refused. But they did confirm it is there. So now I will just simply dispute the charge on my credit card. The clothes have gone downhill in quality, and half the time the pants aren't even long enough. Sizing is all over the board. Sad this company has nosedived. Last time I made a return here they didn't even calculate the refund amount correctly. They also advertise free shipping but then tack on a $1.99 handling fee, as well as a.99 fuel surcharge. What a joke. Won't be ordering from Alloy anymore.