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I spent $400+ on a dual chimney cap and they botched the thing so they drilled it out and did a makeshift solution. This was one of their standard sizes and not custom. I called them as soon as I received the shipment. WoodlandDirect would not stand by their product. Instead they stuck up for the vendor and their shoddy work. I don't recommend them. The sales guy sounded great, but he said problems are out of his hands. Problems are handled by a different department. Beware of smiling faces…
Products used:
Copper Chimney Cap
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Empty.
Woodland Direct sells absolutely China grade garbage. Check out my crooked chimney cap they sent...
Ordered on Dec 18 for my daughters Christmas present. Finally shipped 2/7. Still not received....
